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Spa, Resort, & Health Club Business Operations & Management
Spartica day to day business operations and management provides essential and
first class services to spas, resorts, and health clubs. Our level of assistance and
involvement is dictated by active or passive ownership interests, operational
budgets, goals, experience, benefits, and more. The quality of Spartica
management sets a standard and consistency level for service, class, and results.
Please see our quick links below for more information.

Our business operations & management services include the following:
- on-site management of day to day operations
- cash management and collections
- customer service and retention
- scheduling duties and responsibilities
- creating or review of operating guidelines
- establishing policies and procedures
- facility maintenance and cleaning
- professional education
- product source procurement and retail placement
- development of services and amenities programming
- vendor recommendations and specifications
- customer flow and spacing
- ongoing support and management training
- staffing criteria and requirements
- specific skill training and development
- security issues and concerns
- budget control
- creating and defining operational budgets
- income and expense center identification
- financial goals and projections
- financial pro-forma and year end statements
- executive management review
- quality control of business operations
- point of sale and customer support
- secret shopping and performance reviews
- marketing campaign support
- concierge services
- special requests and events coordination